| Item |
Implementation status |
Deviations from the Sustainable Development Best Practice Principles for TWSE/TPEx Listed Companies and the Reasons |
| Yes |
No |
Summary description |
- 1. Has the Company established a governance framework for promoting sustainable development, and established an exclusively (or concurrently) dedicated unit to be in charge of promoting sustainable development? Has the board of directors authorized senior management to handle related matters under the supervision of the board?
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The Sustainable Promotion Team of MERCURIES DATA SYSTEMS LTD is currently led by the chairman, executive vice president, and other senior management. They responsible for supervising and coordinating the formulation of strategies and objectives for the company's corporate social responsibility and sustainable development direction, and supervised by department heads, who concurrently serve based on their functions, to assist in promoting sustainable development. These initiatives are integrated into operational strategies and various operational activities, with periodic reporting to the Chairman and management on the goals, performance, and progress towards sustainable development. Additionally, the Corporate Governance Director reports quarterly to the Board of Directors on the execution of greenhouse gas inventory information.
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No significant differences. |
- 2. Does the company conduct risk assessments of environmental, social and corporate governance(ESG) issues related to the company's operations in accordance with the materiality principle, and formulate relevant risk management policies or strategies?
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- This disclosure covers the company's sustainability performance at its main locations from January 2022 to December 2022, with the risk assessment boundary primarily focused on the company's Taiwan operations.
- The company regularly identifies and assesses significant issues and risks related to sustainability, and formulates relevant risk management policies and strategies as follows:
(1) Environment and Society:
- Product Safety: The company ensures that its products comply with government regulations and meet the requirements of the EU RoHS directive, without any hazardous substances. Additionally, the company conducts regular customer satisfaction surveys to strengthen cooperation and relationships with customers, ensuring high-quality customer service. In the year 2023, a total of 360 customer questionnaires were distributed, with 312 valid responses received, resulting in an 87% response rate. The overall customer satisfaction rate reached 95%. The satisfaction rates for different categories are as follows: product satisfaction (95%), engineering service maintenance satisfaction (95.42%), system software satisfaction (94.35%), business service satisfaction (96%), and overall satisfaction rating (94%).
- Occupational Safety: The company organizes annual fire drills and provides general safety and health education and training to enhance employees' emergency response and self-safety management capabilities.
(2) Corporate Governance:
- Social, economic, and legal compliance: By establishing a governance structure and implementing internal control mechanisms, ensure that all personnel and operations of the company comply with relevant legal regulations. The company has established a "Code of Conduct," "Code of Conduct Procedures and Guidelines," and "Internal Handling Procedures for Material Non-Public Information." These internal management systems and related procedures ensure that the company operates with integrity, fulfills its corporate social responsibilities, and maintains good governance in its internal operations and management.
- Enhance the competency of directors :Insure directors’ liability insurance to protect directors from lawsuits or claims for compensation.
- Communication with stakeholders: Establish various communication channels, actively engage in communication to reduce conflicts and misunderstandings. Set up an investor contact point, handled by a spokesperson responsible for responses.
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No significant differences. |
- 3. Environmental Issues
- (1) Has the Company set an environmental management system designed to industry characteristics?
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- The Company is an information service sector, providing professional labor services without manufacturing, so no pollution is generated and not applicable to ISO4001 environmental certification. All recycling and reduction are aligned line with the government policies and the operation of the building management committees.
- The Company has never violated environmental safety regulations in its operations.
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No significant differences. |
- (2) Does the Company endeavor to use energy more efficiently and to use renewable materials with low environmental impact?
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- Paper saving in offices is promoted, by replacing paper with e-mail, increasing online approval, to reduce the consumption of paper and toner. The resource recycling and garbage classification are enhanced to improve the utilization rate of various resources. Because the Company belongs to the information service sector, there is no need to use recycled materials.
- The new office renovation incorporates natural lighting and embraces sustainable, environmentally friendly, and nature-inspired concepts. Recyclable and eco-friendly materials are utilized in the interior environment to create a workspace that embodies a "natural living" atmosphere.
- The air conditioning system has been replaced with Variable Refrigerant Volume (VRV) technology, and all lighting fixtures have been switched to LED lights. This helps improve energy efficiency and reduces the environmental impact of the office space.
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No significant differences. |
- (3) Has the Company evaluated the potential risks and opportunities posed by climate change for its business now and in the future and adopted relevant measures to address them?
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- (3) The company follows the TCFD (Task Force on Climate-related Financial Disclosures) framework to analyze climate-related risks and opportunities based on the four core elements: governance, strategy, risk management, and metrics and targets. By integrating the crises and opportunities arising from climate change into its business strategy, the company aims to achieve sustainable development.
Recognizing the significant impact of climate change on human life, the company is committed to fostering environmental awareness among its employees. It implements environmental protection measures such as replacing outdated lighting fixtures and actively promoting a non-return policy with suppliers to reduce pollution resulting from discarded goods. Additionally, efforts are made to minimize greenhouse gas emissions during the transportation and disposal of waste generated from return processes. Please refer to pages 100-103 of the annual report.
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No significant differences. |
- (4) Did the company collect data for the past two years on greenhouse gas emissions, volume of water consumption, and the total weight of waste, and establish policies for greenhouse gas reduction, reduction of water consumption, or management of other wastes?
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- The company's main source of energy consumption is from purchased electricity, accounting for over 99% of the total. The remaining 1% consists of emissions from fixed sources (such as diesel fuel used in emergency generators), mobile sources (gasoline used in company vehicles), and fugitive emissions (from refrigerants and fire extinguishers). And the company is a low-carbon emissions industry, the company does not have significant industrial water and electricity demands. It primarily uses electricity and water in general office operations. The increase in carbon emissions over the past two years (2022 and 2023)can be attributed to business expansion, the addition of office spaces, and an increase in personnel. The following are the details of the company's Scope 1 and Scope 2 emissions:
(1) The greenhouse gas emissions are as follows:
| Item |
Total emissions (tons CO2e) |
| 2022 year |
2023year |
| Scope 1 |
389.583 |
400.897 |
| Scope 2 |
269.068 |
303.875 |
(2) Water and electricity usage:
| Item |
2022 year |
2023 year |
| Water usage(mt) |
2,313 |
3,034 |
| Electricity usage (degrees) |
528,620 |
613,889 |
- As a company in the information services industry, we do not have manufacturing factories or reuse packaging materials. Our main products are distributed through agency arrangements, resulting in no generation of hazardous waste. The waste generated primarily comes from the daily activities of our employees. We ensure that all waste is handled by authorized facilities.
For the year 2023 the disposal of non-hazardous waste was entrusted to authorized vendors, these measures ensure proper recycling and reduce environmental pollution caused by waste.
The non-hazardous waste generation of the company in the past two years (2022 and 2023) has increased due to business expansion. The total weights are as follows:
| Item |
2022 year |
2023 year |
| Total weight of non-hazardous waste (mt) |
76.546 |
42.064 |
| paper (mt) |
12.335 |
13.513 |
| Iron (mt) |
0.910 |
0.42 |
| Packaging (mt) |
1.855 |
2.55 |
| wood (mt) |
61.446 |
25.581 |
- The measures implemented by our company to achieve energy efficiency, carbon reduction, greenhouse gas reduction, and waste management goals as a low-pollution business are as follows:
- (1)New office: The newly established office uses more than 45% green building materials to reduce heat generation.
- (2)No paper cups: We do not provide paper cups in the office and promote the use of eco-friendly utensils such as reusable chopsticks and cups to avoid the use of disposable utensils and reduce waste.
- (3)Paperless office: We promote a paperless office environment by enhancing electronic signatures and office automation processes to minimize paper waste, contributing to waste reduction and a decrease in the number of trees being cut down.
- (4)Gradual replacement of oil-powered vehicles: We are gradually phasing out oil-powered vehicles and replacing them with electric motorcycles, electric cars, or hybrid vehicles.
- (5)Purchase of energy-efficient appliances: We purchase home appliances with energy efficiency rating of level 1 and utilize off-peak charging for mechanical equipment.
- (6)Installation of sensor taps and dual-flush toilets to conserve water.
- (7)LED lighting in the office: We have replaced traditional lighting fixtures with LED lights. Lighting is planned based on work requirements and different circuits are activated according to the usage of different areas to reduce energy consumption. Lights in unused areas are switched off promptly.
- (8)The company promotes employees to use public transportation to reduce carbon emissions.
- (9)Early shutdown of air conditioning during winter months in the office.
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No significant differences. |
- 4.Social Issues
- (1) Has the company formulated relevant management policies and procedures in accordance with relevant laws and regulations and international human rights conventions?
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(1)
The company recognizes and adheres to internationally recognized human rights standards such as the Universal Declaration of Human Rights, the United Nations Global Compact, the United Nations Guiding Principles on Business and Human Rights, and the International Labour Organization. We have established a human rights management policy to respect the protections outlined in human rights conventions.
- Human rights protection policies:
- Provide a healthy and safe working environment, and create a happy workplace:
- (1)In the year 2023, we were once again honored with the 1111 Manpower Bank Happiness Enterprise Gold Award, demonstrating our commitment to continuously create a more comprehensive happy workplace.
- (2)Encourage employees to stay and create their own workplace value. We hold an annual award ceremony for senior employees, publicly recognizing their contributions, and look forward to co-creating sustainable value with our employees.
- (3)Provide alcohol and regularly disinfect the workplace, regularly clean air conditioning equipment, wax and clean floors, and clean carpets.
- (4)Establish and regularly implement legal requirements for automatic inspection of manufacturing equipment in various plant areas. Set up checkpoints before, during, and after operations to ensure that equipment, locations, and procedures are all safe.
- (5)All personnel involved in legal operations, management, and related activities receive regular education and training. Only those who have successfully completed the training and obtained relevant certifications are eligible to assume their positions.
- (6)Each department allocates relevant personal protective equipment according to job requirements to maintain operational safety.
- (7)Each floor and office is equipped with a first aid kit for initial treatment of minor injuries.
- (8)Regular general occupational health and safety (including hazard awareness) education and training are conducted for personnel. By the end of December 2023, a total of 1,019 hours of training were completed.
- (9)Establish a comprehensive health management system and implement the four major programs of the Occupational Safety and Health Administration, including:
- (a) Abnormal workload triggers disease prevention programs.
- (b) Implementing plans for preventing unlawful infringement on job duties.
- (c) Implementation plan for protecting the health of pregnant workers in the workplace.
- (d) Plan for preventing harm related to human sexuality.
- Assist employees in maintaining physical and mental health and achieving work-life balance:
- (1) Employees are entitled to a paid birthday leave day upon joining, allowing them to enjoy a special birthday treat.
- (2) The Welfare Committee provides various subsidies for marriage, childbirth, funeral expenses, and other purposes.
- (3) Regularly hold employee trips or provide travel subsidies to allow employees to relax both physically and mentally.
- (4) Hold a variety of events such as year-end parties, spring banquet gatherings, and lucky draws to enrich employee engagement.
- (5) Provide free coffee machines and sparkling water dispensers for employees to enjoy at any time.
- (6) Establish diverse clubs, including hiking, trekking, basketball, board games, culinary research, wine tasting, yoga, and aerobic exercise, to promote physical activity and stress relief. Encourage employees to participate.
- (7) Regularly provide employees with free and comprehensive health check-ups to prevent potential health risks.
- (8) Set up health care stations equipped with measuring equipment, including tunnel-type blood pressure monitors and far-infrared therapy devices.
- (9) Employ professional nurses to monitor and attend to the physical and mental conditions of employees in the workplace. Hire occupational physicians to provide regular on-site consultations and professional medical advisory services. Additionally, organize regular health seminars or discussions.
- (10) Provide a well-equipped lactation room certified for breastfeeding, ensuring a supportive workplace environment.
- Establish effective communication channels: Provide diverse and accessible channels for labor-management communication. In addition to regular labor-management meetings and occupational health and safety committees, the company's internal website features an "Employee Complaints and Suggestions" section and an "Improvement Proposal Column," safeguarding employee rights and safety, promoting labor-management harmony, enhancing labor-management relations, and creating a friendly workplace environment.
- Prohibit forced labor, child labor, and unlawful labor:
- (1) Implement a vacation system and encourage employees to take a vacation.
- (2) Adhere to corporate social responsibility and ethical standards. Recruitment targets are all adults aged 18 and above.
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No significant differences. |
- (2) Has the Company established and implemented reasonable employee welfare measures (include salary/compensation, leave, and other benefits), and are business performance or results appropriately reflected in employee salary/compensation?
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- The compensation of our company's employees is determined based on industry benchmarks, as well as factors such as job title, education (academic and professional qualifications), expertise, and responsibilities. It takes into account the overall annual performance of the company, department, and individual employees. The remuneration consists of fixed salary payments and profit allocation. Fixed salary is paid monthly to employees, while profit allocation may include bonuses, year-end bonuses, and performance bonuses, which reflect the company's operational performance and are shared with employees. In addition to the statutory leave provided by government regulations, our company also offers paid birthday leave and medical check-up leave to employees. As per Article 23 of our company's bylaws: [Please provide the specific content of Article 23 to be translated.
- (1)Where profits are earned in a year, no less than 3% of the profit is contributed as employees’ remuneration.
- (2)Where profits are earned in a year, no less than 2% of the profit is contributed as director remuneration.
- (3)When the Company still has accumulated losses, it should offset the loss first.
- (4)Employee remuneration can be distributed in shares or cash.
- (5)Employee remuneration and directors remuneration distribution proposals shall be implemented with the resolution made in the board meeting attended by more than two-thirds of directors and in favored by more than half of the attending directors, and shall be submitted to the shareholders' meeting for reporting.
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No significant differences. |
- (3) Does the Company provide employees with a safe and healthy working environment, and implement regular safety and health education for employees?
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- Our company provides employees with a safe and healthy working environment along with relevant measures. We conduct safety and health education and activities for employees. The details of these arrangements are summarized as follows:
- (1)Our company has a long-standing commitment to ensuring the safety and health of our employees. We conduct external monitoring of the working environment twice a year at office workplaces and organize employee health check-ups once every two years. Additionally, we pay close attention to the hazard identification and risk assessment conducted by departments before carrying out relevant projects or tasks. We assist in implementing specific measures and actions to achieve the goal of maintaining employee work safety within the company.
- (2)Our company has established four major programs for the protection of labor health: maternal health protection and prevention, prevention of hazards due to human factors, prevention of diseases caused by abnormal workloads, and prevention of unlawful infringements during job execution. These programs are announced on the company's intranet and are executed annually. We also review and revise the contents of these programs as needed to ensure their effectiveness.
- (3)Our company engages contracted physicians to provide on-site health services as required by regulations. Additionally, we have one occupational health nurse responsible for managing employee health grading, consultations, and coordinating various health promotion activities.
- (4)We regularly conduct general occupational health and safety training for our employees, including first aid training, to establish and reinforce awareness of workplace safety and health concepts, thereby ensuring work safety.
- The company adheres to relevant occupational health and safety regulations and guidelines from regulatory authorities. Based on these, we have established and implemented an occupational health and safety management system. Documents such as company occupational health and safety policies and management system procedures have been publicly announced and implemented. In the year 2023, we conducted internal audits and guidance for this management system, and we plan to conduct the first external audit in the year 2025 to achieve ISO 45001 management system certification and meet the requirements of relevant stakeholders for occupational health and safety management.
- In the year 2023, the company experienced one significant occupational accident, resulting in one injury. This represents 0.12% of the total workforce. We will continue to enhance safety awareness in the workplace and provide relevant knowledge to ensure the safety of employees during work.
- There were no fire incidents occurred in the year 2023. We continued to collaborate with relevant company units and participated in fire prevention drills organized by the building management committee.
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No significant differences. |
- (4) Has the Company established effective career development training programs for employees?
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- (4) In order to promote the career development of employees and enhance the quality and development advantages of human resources, the Company has established an operation procedure for education and training management to maintain the foundation of the Company's sustainable operation and development; the Company invested a total of 5,212 in internal training and external training in 2023 years. The cost of education and training is approximately NT$1,960,000.
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No significant differences. |
- (5) Has the company established policies for workplace diversity or promoting gender equality?
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- Our company is committed to providing employees with a respectful and safe working environment. We ensure fairness in employment diversity, compensation, and promotion opportunities, guaranteeing that employees will not face discrimination, harassment, or unequal treatment based on race, gender, religion, age, political beliefs, or any other condition protected by applicable laws and regulations.
- (1)Age:
| category |
Number of people |
Percentage of total employees(%) |
| <30 years old |
175 |
21% |
| 30-50 years old |
463 |
56% |
| >50 years old |
191 |
23% |
- (2)Gender:
| category |
Number of people |
Percentage of total employees(%) |
| Male |
621 |
75% |
| Female |
208 |
25% |
- (3)Female diversity index:
| category |
Number of people |
Percentage of total employees(%) |
| Percentage of female managers |
43/184 |
23% |
| Percentage of female frontline managers |
36/128 |
28% |
| Percentage of female senior executive |
7/56 |
13% |
Our company ensures that employees, regardless of gender, are compensated and have equal promotion opportunities based on factors such as educational background, professional knowledge and skills, and individual performance. In 112, the average proportion of female employees was 25%, and the average proportion of female managers was 23%.
- Workplace diversity: Our company prioritizes employee diversity and goes above and beyond in hiring employees with disabilities and indigenous peoples. According to the “Disability Rights Protection Act”, our company was required to employ 8 employees with disabilities in 112. However, by the end of the year, we had employed 13 individuals (counted by severity), exceeding the requirement by 1.7 times. In addition, in the year 2023, we had a total of 10 indigenous employees. According to the “regulations of the Indigenous Peoples Festival”, they were entitled to one day off. We respect the cultural customs of all ethnic groups and strictly prohibit and have never encountered any violations of labor rights or human rights.
- Employee ethnicity index:
| category |
Number of people |
Percentage of total employees(%) |
| Republic of China nationality |
818 |
98.6% |
| Foreign nationality |
1 |
0.1% |
| Indigenous |
10 |
1.2% |
- Other diversity index:
| category |
Number of people |
Percentage of total employees(%) |
| People with disabilities |
13 |
1.5% |
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No significant differences. |
- (6) Does the company comply with the relevant laws and international standards with regards to customer health and safety, customer privacy, and marketing and labeling of products and services, and implement consumer protection and grievance policies?
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- (6) The products sold by the Company to customers comply with relevant regulations and international standards, including compliance with international regulations such as CE, UL, EU REACH, and RoHS environmental regulations; for the customer privacy, when signing contracts with customers, the non-disclosure agreement and Personal Data Protection Act are complied with, while the dedicated unit, e-mail mailbox and a exclusive area for stakeholders are provided to deal with issues related to customer service.
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No significant differences. |
- (7) Has the company formulated supplier management policies requiring suppliers to comply with relevant regulations on issues such as environmental protection, occupational safety and health, or labor rights, and what is the status of their implementation?
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- (7) The company's supplier management policy is under formulated.
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Under discussion currently |
- 5. Does the company refer to international reporting standards or guidelines when preparing its sustainability report and other reports disclosing non-financial information? Does the company obtain third party assurance or certification for the reports above?
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- KPMG has been commissioned to assist in the preparation of the Sustainability Report of the year 2023. The first edition of the report is expected to be published after approval by the Board of Directors in August 2024.
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Under discussion currently |
- 6. If the Company has adopted its own sustainable development best practice principles based on the Sustainable Development Best Practice Principles for TWSE/TPEx Listed Companies, please describe any deviation from the principles in the Company’s operations：
Currently, the Company has not established the “Sustainable Development Best Practice Principles;” for the sustainable development specified in the “Sustainable Development Best Practice Principles for TWSE/TPEx Listed Companies,” the Company has been implementing gradually, without material and significant deviance.
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- 7. Other important information to facilitate better understanding of the company’s promotion of sustainable development：
- Social Contribution: Prioritizing employee rights and creating job opportunities - Employing approximately 830 employees and maintaining harmonious labor relations.
- Social Services, Public Welfare and Sports promotion and cultural development:
- (1)Sponsorship of the "Republic of China Criminal Investigation and Prevention Association" to support the development of law enforcement public welfare initiatives.
- (2)Sponsorship of the "Taiwan Celebrity Golf Sports Development Foundation" to promote the domestic sports culture and cultivate outstanding athletes.
- (3)2024 Social Welfare Activity- "The Little Beaver Sustainable Education Assistance Program":
In 2024, we continue to spread love. In addition to supporting the disadvantaged children of the Taiwan Fund for Children and Families, we will extend our love to remote rural areas.
In Taiwan, 70% of counties and cities have rural schools. Despite the widespread access to national education, many children in rural areas still face the challenge of having no teachers or unstable teaching resources. In such an unequal educational environment, children's emotional resilience and positive mindset are even more crucial.
The company, along with its employees, jointly donated NT$600,000 to purchase SEL (Social and Emotional Learning) exploration kits, which were donated to 864 children. This includes 164 children from foster families and 700 children from rural schools. These rural schools are located in 10 counties and cities, including Zhumu, Gaoping, Hualien-Taitung, and the outlying islands, with a total of 17 schools. Through our annual charity activities, we encourage our employees to join in, spreading love to more children in need, giving back to society, and creating sustainable value.
- Cultural development:
Our company is actively involved in cultural and artistic activities, with the goal of promoting the overall development of the cultural industry. In 2024, we invested NT$3.55 million to support the " A+ Love Music Festival " and the "Taiwan Yale Chamber Orchestra" events:
- (1)Supporting the " A+ Love Music Festival " event: It attracted approximately 30,000 attendees, with the aim of breaking down barriers related to gender, age, and other conditions through music. The event encourages a joint effort in advocating for gender equality, spreading the message that love knows no bounds.
- (2)Supporting the " Taiwan Yale Chamber Orchestra " event: The aim is to showcase the diverse sounds of string music through music and promote the diverse contemporary music scene in Taiwan.
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