Product Feature
◆ ServiceJDC integrates with your company's LINE Official Account with clients, supporting custom chatbot keyword responses, actions and process settings, tag settings, and friend management. Instant consultations and service dispatch are all automate at your fingertips. Intelligent customer service enhances business efficiency and fosters smarter customer interactions.
√Flexible Customization & Deep Application
Businesses can tailor their chatbots according to their specific service scenarios, including response content, keyword recognition, member identity recognition, response identification, and process steps. Achieve automated responses, smart queries, and appointment scheduling effortlessly!
√Smart Queries & Smart Appointment Scheduling
ServiceJDC can integrate with devices, tasks, forms, or custom data tables, allowing customers to check contract numbers, warranty information, repair service records, maintenance progress, or statistical data. Reducing manual inquiries and improving service efficiency. After a repair or service request is completed through the chat, the system can automatically create a task and assign personnel based on predefined conditions, greatly shortening processing time and streamlining the automated service flow.
√Integration with LINE Community
Simply joining the company's LINE Official Account without downloading additional apps. It supports custom template uploads, tag management, broadcast messages and more, increasing marketing precision, customer management and interaction rates.
√Automatic Customer Data Binding
Support customer data entry for registration and membership binding on the LINE Official Account. The system will automatically create a customer list in ServiceJDC, making enterprise services more comprehensive and unified. Offer tag management to categorize customers based on their needs, sending personalized messages, making communication more precise and effective.
